FAQ

What can I expect to get from my first visit?

The first appointment is my opportunity to get to know you as a whole person. In order to serve you best, I want to gain an in-depth understanding of your current concerns, as well as your personal and familial medical history. We sit and talk for nearly two hours, leaving time for physical examination and creating a treatment plan. I will make an individualized prescription of a homeopathic remedy for you to take which addresses the deepest causes of disease. In addition, we will discuss other treatment options including diet and lifestyle strategies, herbal medicines, flower essences, and mind body techniques. 

Will my insurance company cover your services?

The Maine Association of Naturopathic Doctors (MAND) is working toward full and fair insurance coverage for our patients. Here’s the great news: The federal Affordable Care Act requires insurance companies to cover services from licensed healthcare providers, including NDs in Maine, and we are seeing progress on that front.

Here’s the not-so-great news: Many insurance companies have been slow to comply, and some have not complied at all.

Here’s what you can do: Ask your insurance company if office visits and other services from a licensed Naturopathic Doctor are covered. If the answer is no, you can register a complaint. Tell them federal law supports your right to choose healthcare providers.

We do not bill any insurance directly and are not in-network with any insurance companies. After your visit with Dr. Kotzur we will give you a billing summary which you can send to your insurance company with a request for reimbursement.

Please be advised, if you have a phone or Skype appointment your insurance may not cover it. You can call your insurance provider to be sure.

What do I need to bring to my first appointment?

You don’t need to bring anything to your first appointment, but please arrive 15 minutes early to fill out paperwork.

Do you have a Payment + Cancellation Policy?

Payment is expected at time of service using cash, check, or charge. 

Appointments changed with less than 24 hours notice, or missed, will be billed at 50% of the rate of your scheduled appointment. Cancellation fees are billed via email and are due upon receipt.

What is a homeopathic remedy and what does it do?

A homeopathic remedy is an ultra-dilution prepared from a single natural substance such as plant, mineral or animal product. A single remedy is given at a time, in pill form. Remedies are prescribed based on the scientific process of “provings”, whereby the medicinal properties of a substance are demonstrated in healthy subjects. A remedy is curative when the patient’s disease is matched to a remedy that causes similar symptoms in a proving. Remedies act on the body’s inherent self-healing mechanism and bring about health naturally.

What can a homeopathic remedy treat?

Homeopathic remedies are used for acute problems like colds, flues, accidents or injuries. They are also effective treatments for chronic problems such as anxiety, depression, insomnia, hormone imbalances, hot flashes, high blood pressure, thyroid disease, infectious diseases, digestive disturbances and many others.

Are homeopathic remedies safe?

Yes, homeopathic remedies are safe for everyone, even children.  As they are ultra-dilutions, there is no interaction with prescription medications, herbs, vitamins or supplements and no risk of toxicity.

How often do I need to follow up?

We usually have you come back every 4-6 weeks.

How often is a homeopathic remedy taken?

Most people can take two doses of pellets and the remedy will continue to act for 4-6 weeks. People taking medications or who drink coffee daily are given homeopathic drops to take nightly, in addition to the first two doses of pellets.

Do you have to take a remedy indefinitely?

No, usually once a remedy has had a curative action, you do not need to continue taking it.

How much do homeopathic remedies cost?

We sell remedies for $10 for pellets and $10 for a bottle of drops.  Usually patients spend less than $25 for 4-6 weeks supply. You can also buy them directly from health food stores or high quality homeopathic pharmacies like our favorite, Hahnemann Labs, depending on which remedy and dosage you need.

Do you order lab work?

No, we refer to your PCP or other providers for ordering labs.

What sets you apart from other types of doctors?

Naturopathic Doctors are distinguished by our unique approach to wellness. We seek to find and treat the underlying causes of illness, rather than simply managing symptoms. We respect and treat the whole person.

Are NDs licensed and regulated in the state of Maine?

Yes. NDs have been licensed since 1996 to practice Naturopathic Medicine by the State of Maine’s Complementary Health Care Providers Board. We must pass rigorous professional board exams before we are eligible to be licensed.

If I choose to come see you, do I have to give up my other doctor (MD or DO)?

Absolutely not. You can continue to see any doctor of your choosing, while also receiving care from a Naturopath. In Maine, many families are seeing Medical Doctors, Naturopathic Doctors, and other providers such as Chiropractors and Licensed Massage Therapists, depending on their individual needs. This is the new model of integrative medicine, as consumers and providers are realizing the benefits of both natural and conventional care.

Will you refer me to a conventional doctor if necessary?

Yes. I refer patients to Medical Doctors, surgeons, specialists and emergency services when they are best suited for the task at hand. On the flip side, MDs, DOs, and others often refer patients to NDs for a variety of reasons.

What is LD 1030? LD 1030 is a bill that requires private insurance companies doing business in Maine to have Naturopathic Doctors (ND) in network.

When Does This Go Into Effect? January 1st, 2019

Does That Mean My ND is Now Covered Under My Insurance? It depends. Your ND can choose if they want to contract with insurance companies. No one is required to contract in network with insurance companies. Therefore, they might be covered at the out of network rate if they are not contracted with a particular insurance company. You need to ask your Naturopathic Doctor is they participate in network with your insurance.

Is Medicare and Mainecare Covered? No, these are federal programs and not private insurance companies.

What about the ACA and Section 2706? You may have heard of this section of the Affordable Care Act. It bans discrimination of provider type by private insurance companies. LD1030 is a better, Maine state specific law, that won’t be affected even if the ACA is removed or changed at the federal level.